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A 10 week school project: All materials were designed for a fictitious conference held in-person.
Ruchi Vora is a Senior Product Designer at JPMorgan Chase.
Design that clicks—for people, at scale, for the long run.
Fueled by snacks 🍿, Spotify 🎧, and life in NYC.
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Digital Identity — Identity verification at scale
An evolving product focused on shaping identity verification into a reusable trust credential. I led design strategy and end-to-end product design from concept through MVP definition.
Device troubleshooting
next-step guidance
Designed and shipped personalized recommendations at the end of troubleshooting flows, driving a 16% lift in digital engagement.
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Lumyn — Conversational AI for mental health support
A concept project exploring conversational AI as a way to guide people toward appropriate mental health support. I took the idea from concept through prototype, designing the experience and interaction model end to end.
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