A 10 week school project: All materials were designed for a fictitious conference held in-person.
​
​
RV
RUCHI VORA – SENIOR PRODUCT DESIGNER
Clarity
in the
complex.
Design that clicks — for people, at scale, for the long run. I design products across identity, trust, and complex systems. Currently a Senior Product Designer at JPMorgan Chase.
BASED IN NEW YORK CITY
FEATURED WORK
.png)
IDENTITY · TRUST
Digital Identity
0→1 product transforming identity verification into a reusable digital credential. Led strategy and end-to-end product design from concept to MVP.
SECURITY · AUTHENTICATION
Biometric Authentication
High-stakes authentication flows designed for transparency, biometric consent, and graceful failure in regulated environments.
TELECOM · TROUBLESHOOTING
Verizon Troubleshooting
Improved the self-serve troubleshooting experience for millions of Verizon customers — reducing friction, calls to support, and time to resolution.
AI · MENTAL HEALTH
Lumyn
A concept project exploring conversational AI as a way to guide people toward appropriate mental health support — taken from concept through prototype, end to end.
HOUSING · DISCOVERY
Scout
Helping NYC renters cut through the noise — faster discovery, smarter signals, and decisions made with confidence.
APPROACH
Less band-aids, more systems.
DOMAIN
Troubleshooting, onboarding, payments, security — the moments that make or break trust.
COLLABORATION